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APALLING SEARCH FACILTY -- CANNOT GET ANY SENSE OUT OF SUPPORT@

In exasperation:  

Hi XENIOS

How is it you have time to write a "Blogroll" and your marketing team to fill up twitter with marketing puff, but YOU DON'T SPEND ANY TIMES FIXING THE BUGS ON THE PLATFORM ?

I've submitted - for ABOUT THE FOURTH TIME - a query to support to ask why the Search facility is so unusably dreadful: ( it just searches all instances of all the words - so a search for something like "project manager" just finds all the jobs containing the work 'project' AND all the jobs containing the word 'manager' -- i.e. COMPLETELY USELESS) -- but your support team read about a third of my query -- misunderstand it completely -- fail to even see the problem I'm highlighting, then send me an idiotic reply and mark it "Solved". A great way to EXASPERATE CUSTOMERS.

You have a "Team" photo showing reams of IT people and web developers supposedly "hungry for work" and yet none of them has fixed the above so-rudimentary bug -- which a good developer could fix in an afternoon.

FOR GOODNESS SAKE, apply some energy to listening to customer complaints about the platform and DOING something about them.

Kindly see my complaint / support query #744286 and reply to me directly.

Thank you

Mike H
EXASPERATED FREELANCER

 

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