Payment taken twice

I am just going through my end of year accounts and have seen a payment of £17.10 taken twice on the same day on 23rd August 2018.

How can one of these be refunded, as the work is clearly for only one amount?

Thanks

Corin

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Natalie

Many thanks for your message.

I have opened up a ticket for you with our customer support team and someone will email you soon.

Thank you in advance and have a lovely day.

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