Cancellation of an accepted project

I have accepted one projected and the client has also deposited the amount in my escrow, but due to some unavoidable situations I don't want to continue this project.
Can I cancel the project and return the escrow amount to client?By cancelling the accepted project will it affect my rating or some disputes related to my profile/account?
Please help.


Official comment


Many thanks for your message.

I have opened up a ticket for you with our customer support team and someone will email you soon.

Thank you in advance and have a lovely day.


Hi Natalie - a question in that regard. When the Escrow is returned back to the buyer, is PPH deducting a cancellation fee if the seller is the one who initiated the cancellation of the project?

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