Audio file uploads

Hi,

I have just recorded a voice-over script, however am not able to upload it owing to the file not being acceptable. I've tried converting it to mp3, but the uploading tool is not accepting this either. 

Could you please suggest how best to go about it? 

Kind regards,

Nirmal

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2 comments

Official comment

Many thanks for your message.

I have opened up a ticket for you with our customer support team and someone will email you soon.

Thank you in advance and have a lovely day.

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