New as a freelancer

So I have a buyer that is asking me personal questions outside of this website and not actually paying through this website. So of course I feel that is already wrong.. But asked me regarding where I bank and I feel a bit nervous regarding those questions considering that this is a huge company based on the website that they are saying they are from. 


Any available assistance on this subject would be great. 


Official comment


Many thanks for your message.

I have opened up a ticket for you with our customer support team and someone will email you soon.

Thank you in advance and have a lovely day.


Hi, I am new on site and my profile has been approved. When I try to send proposal to any job offer site is not allowing me to do so. When can I send my first  proposal on the site to start earning by doing freelancing job, thanks.

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