Provide your real name and location.

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Jason

• April 02, 2019 12:56

Hi,

I've been notified that I need to provide my real name and location. However, although I have already provided my real name I can't change my location.

My location has been automatically set to London. And each time I change it to my real location and save the profile it changes back to London.

How do I change the location to my real location and save it permanently without it changing back to London?

Thanks, Jason

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• Official comment

  

  Natalie

  • April 03, 2019 08:20

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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  Nityanand Sonakiya

  • April 09, 2019 16:23

  Hi  Team ,

   

  I am also facing the same issue.

   

  Thanks,

  Nityanand

  -1

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  Riaz

  • April 18, 2019 13:34

  If a person is out of city should he write his permanent address location in the profile or the current location where he/she is located? Is that necessary to verify the place also?

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  Junthip

  • May 03, 2019 12:31

  Hello 

  I also have the same problem but I had try to submit  my profile 3 times then 5 mins later I got rejected my profile by e mail.

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  Kouser

  • July 11, 2019 10:44

  Hi,

  I have updated my location already, why getting mail to update location?? 

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  Ivona

  • April 07, 2020 11:40

  Hello, I have completely the same problem at the moment. Can I get any help here please ? 

   

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  Soufiane

  • April 11, 2020 16:45

  Hello, I'm experiencing the same problem. I have provided my real name and location, yet I got this message twice upon submitting my application

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  Julia

  • April 14, 2020 06:28

  Hi, the same problem here. I was asked to provide my real name, but I did provide my real name in the first place. The address was automatically set to Sweden, I can't change it. Could you help me?

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  Prabhu

  • August 22, 2020 06:40

  Hey I am having the same issue. Could you please help me on this?

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  Mohsin

  • May 05, 2021 13:43

  Same issue facing too 

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