security question

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Danijel

• October 22, 2019 10:51

Hello

I forgot my security question, how to recover, please help me?

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• Official comment

  

  Panos

  • October 23, 2019 08:01

  Hello Danijel,

  In order to reset your security question, we will need a proof of ID (government issued, pictured, colored, a photograph-not a scanned copy, thank you).

  This procedure serves to ensure the account’s security.

  Since this is a personalized matter, I have created a ticket to our Customer Support Department. You will soon receive a response.

  Have a great day.

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