Freelancer not responding, refund needed, money still in escrow

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Clement

• October 15, 2019 12:44

Hello,

My freelancer has not responded. It has been passed the time of job delivery. The money is still in escrow. I would like my refund please

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• Official comment

  

  Panos

  • October 16, 2019 07:57

  Hello Clement,

  If the funds are still in the Escrow account, then you may request a refund, through the relevant Workstream.

  Please enter the Workstream and go to the bottom of the page. Right above the message-box there are 5 options, with the 5th one titled MORE; this is a drop-down menu that hosts the option to REQUEST REFUND.

  Have a nice day.

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