security question

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Dewan Md

• October 18, 2019 07:15

I have forgotten my answer of security question what should I do now?

Please help.

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• Official comment

  

  Panos

  • October 21, 2019 08:32

  Hello Dewan,

  In order to reset your security question, we will need a proof of ID (government issued, pictured, colored, a photograph-not a scanned copy, thank you).

  This procedure serves to ensure the account’s security.

  I have created a ticket to our Customer Support Department regarding this matter. You will soon receive a response.

  Have a great day.

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