Forgot my security question answer

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Ghyath

• October 31, 2019 15:09

I have forgot security question answer. Is there any way to get it ?

 

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• Official comment

  

  Panos

  • November 01, 2019 08:14

  Hello Ghyath,

  In order to reset your security question, we will need a proof of ID (government issued, pictured, colored, a photograph-not a scanned copy, thank you).

  This procedure serves to ensure the account’s security.

  Since this is a confidential procedure, I have created a ticket to our Customer Support Department regarding this matter. You will soon receive a response.

  Have a great day.

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• 

  Thiyakarasa

  • September 16, 2020 04:01

  my security question answer pleace

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