Sequrity Question

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Istiyaq

• October 30, 2019 16:19

Hello!

Help me Please with my problem.
I have forgot answer on my security question.
How can I change  and restore it to access my "payment"?
thanks and I will wait for your feedback soon.

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• Official comment

  

  Panos

  • October 31, 2019 08:50

  Hello Istiyaq,

  In order to reset your security question, we will need a proof of ID (government issued, pictured, colored, a photograph-not a scanned copy, thank you).

  This procedure is confidential, therefore I have created a ticket to our Customer Support Department regarding this matter. You will soon receive a response.

  Have a great day.

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