application rejected repeatedly

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sehar

• November 02, 2019 06:52

Hello!

My application was rejected for the 3rd time and I did everything I've been told to

 

Make sure you provide us with a genuine profile picture. Pictures such as illustrated pictures of you, your logo design, cartooned pictures or fake ones will be rejected.

I am new here please help me to solve this.

Thank you!

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• Official comment

  

  Panos

  • November 04, 2019 08:41

  Hello Sehar,

  Thank you for your inquiry.

  Indeed, a personal PPH account can only have the photograph of the PPH account owner as profile picture, showing full facial characteristics. Company accounts can have their logotypes.

  I have created a ticket to our Customer Support Department regarding this matter. You will soon receive a response.

  Have a great day.

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