Can't open workstreams page

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Azizul

• November 04, 2019 17:54

When I go to open my new work page it says:

Oops!

That page doesn't exist.

Please check your URL or head to our homepage.

What should i do?

2

• Official comment

  

  Natalie

  • November 05, 2019 09:37

  Hello Azizul, 

  Thank you very much for this. We have tried to open this page from our end and we are unable to replicate the problem, therefore I have now opened a ticket with our customer support team in order for us to review and investigate this problem further.

  Thank you for your patience.

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• 

  faraz

  • May 21, 2020 00:27

  hey..

  I am unable to open my workstream page...

  please give me guidance asap

   

  1

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• 

  Anastas

  • June 30, 2020 20:09

  I'm facing the same problem. My client made a deposit and I can't issue an invoice or just open my workstream page.
  
  I get the same - "That page doesn't exist."
  
  How can this be fixed?
  Thanks

  1

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• 

  Mark

  • July 20, 2020 14:29

  They normally do this if the client provides contact details in an initial communication - they then deny any issue at all as their support does with all problems - until they allow it to show it's broken.

  
  Very annoying.

  1

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  Anastas

  • July 21, 2020 09:17

  Hey Mark, thanks for sharing your experience. What can I do at this moment? The support doesn't reply and I have the issue for nearly a month. Should I just wait?

  0

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  Mark

  • July 21, 2020 09:19

  Try sending them a DM on Twitter with the URL to the broken workstream. They do eventually reply. Their support is just not very good.

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