I cannot send my requirement and I have made the payment

I have this showing on my message bar

Uh-oh! Your WorkStream was moderated

Our Moderation Ninjas detected content in your WorkStream, which was in violation of our Terms & Conditions. For that reason, your message never reached Nikhil's Inbox. If you want to talk this through, just Contact....

I have made payment already and I need to send my requirements over, how do I resolve this

Regards

David