Hello Support - Why you and your freelancer STEAL my money without providing any SERVICE?
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Hello Support - Why you and your freelancer STEAL my money without providing any SERVICE?
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Official comment
Hello Armen,
Thank you for your message. I have now opened a ticket with our customer support representatives in order for us to review your case and resolve it.
Thank you.
Comment actions -
I make prepayment , prepayment to receive service and task solution. Instead of have task solved i received only asking that freelancer always busy and pls wait .. Freelancer should promised finish task after days ... I was waiting days and received ZERO result ... No i need my money , i didnt pay it as gift anyone. Freelancer said that half of tasks done - no problem.... Anyone can say what he/she want.... I sent you list of tasks . PLS SHOW me what task us done. SHOW me at list 1 task DONE .... If freelancer and/or you dont want show me and take money without any service , without any task solution - its called steal money ... Freelancer and /or you cant show me any task solved bcoz there arnt and dont exist solved task. So i have right ask you refund me if you or freelancer can not SHOW at list 1 task solved.... In real life freelancer should pay also PENALTY for FAKE promise and spend my valuable time ... AGAIN - i ask you REFUND me , send back my prepayment bcoz i dont receive any service, If received pls SHOW ME !!!!! I hope you understand that it s not correct take money without providing any service. Its your solution ! Of course you can REJECT , and you did it ... I promise that you and your freelancer will explain in the court why you take my money without any service , all documentation and conversation with freelancer we have of course and you should explain in the court why you decided reject my refund . In fact anyone cant show at list 1 task solved but you take for that money . Issue is that .... Take in mind also that this incident will impact also your online reputation as SCAM freelancing platform , where after escrow pph decide steal money without any service .... We have all evidence for that.... I ask you AGAIN and last time. Or you should show me at list 1 task solved from my tasks list , or send money back . If you dont want do both -then expect pls from us similar acting .... Thanks
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I Natalie again :
Our lawyers need
1. Your company details.,
2. Freelancer details ,
3. All points done before now by freelancers,
4. On which bases your escrow experts decided dont refund me, what they consider and which kind of facts they consider when make solution refuse my refund.. Pls describe more details concerning this point.
Remember that by local and international law any prepayment must transfer back when anyone dont provide goods or services. You MUST
4.1 or 100 % + Penalty transfer back my prepayment and or
4.2 Show me as of today what kind of services /what points from my task of list/ done.
If you dont want do 4.1 or 4.2 points we will force you do that in the court and in the internet SKAM pph escrow and your freelancers will aware all potential customers.
That's all in this moment.
Hope you will act according to law .
Sincerely Armen Markosyan
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