Did any other sellers know our proposal responses are being filtered by PPH and ranked?

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Social Buzzing

Hi Community,

Today a buyer said she wasn't able to see my proposal to her job as it was in the "hidden proposals".

Despite us all paying the same amount of credits to apply for jobs, PPH are filtering them to which are most relevant apparently. We are one of the top sellers for social media and yet were filtered to not relevant despite this being a social media job. Regardless of how successful you are on this site, how is it up to PPH to make a judgement on which proposals a freelancer will find relevant?

PPH you are making this site worse. High fees, increased proposal credit costs, no support, poor jobs at low budgets. Its no wonder the site is a graveyard.

I spoke to Margarita to be told:

 

Please allow me to explain a little better what we mean by less relevant.
 
There are freelancers that has used same keywords as the buyer used on her description. This was what listed their proposal to the most relevant ones. From what I can see, you are referring on Social Media in general and not "Instagram" specifically as the buyer mentioned on her title and description.
 
That listed your proposal to the "Hidden" ones. However, as mentioned earlier, they are not actually hidden.
 
They are just listed and filtered differently.
 

Beyond terrible.
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1 comment

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  • Official comment
    YannisS
    • Edited

    Hi Social Buzzing, 

    Thank you for sharing this case with us. I will personally look into this matter and get back to you.

    In the meantime, just a few words on this feature. It was released in March 14th, 2019 and on the same day we published a blog post informing our community on this new feature. In this blog post we are talking about the Low Relevance proposals as well.

    In August 2019, we published another blog post providing our community with tips on how to increase their chances of achieving a recommended proposal. Our machine learning algorithm takes into account more than 20 factors in order to rank the proposals in relevance order. However, if you follow the tips that you can find in this blog post, you can significantly increase the chances of not having your proposal tagged as a low-relevance one.

    One last note, on the proposal you sent on this particular project, you asked the buyer to provide you with contact details. As you know, this is against our Terms, as communication between a freelancer and a buyer should be strictly kept inside the WorkStream. Please refer to Terms paragraph 14. Related policies.

    Thank you,
    Yannis Sliman
    Product Manager @PeoplePerHour

     

     

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