change name

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Elijah

• November 17, 2019 15:51

hello, i would like to change my name from elijah mwakio to elijah mwalukuku. I cannot add paypal as my form of payment due to the difference in names

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• Official comment

  

  Panos

  • November 18, 2019 15:04

  Hello Elijah,

  Thank you for your inquiry.

  In order to change your PPH name, we will need 3 things:

  • A clear order: for example, change my name from XXXXX to YYYYY 
  • A proof of ID
  • A proof of address. This can be a utility bill, a mobile phone bill etc. that shows both your PPH name as well as your address, no more than 3 months old

  I have created a ticket to our Customer Support Department regarding this matter. You will soon receive a response.

  Have a great day.

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