Is it ok if my name on PPH is not the name on my ID?




  • Official comment

    Hello Aliana, 

    Welcome to our community! 😀

    We urge our users to have their real name under their profile in order for them to match with their proof of Identification. I shall open a ticket with our customer support representatives in order for them to help you out through this process.

    Thank you!

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  • Khanh-Ha

    Hello Natalie,

    Thank you very much for your respond. My documents are being rejected as I expected. So, please kindly help me by going ahead to open for me a ticket with PPH customer support representatives. I am looking for them to help me go through this process.

    I appreciate and have a wonderful week ahead!

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  • Manoor

    I want to change my name on pph

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