Incorrect Location

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Lorena

• December 11, 2019 13:17

Similarly to other posts on here, I was recently on holiday in the US where I got notified that in order to keep Buyers aware, my location was going to be updated to Miami, Fl. Upon my return to the UK however, this has not been updated back to my hometown, causing issues with potential clients asking why I'm bidding on potential on-site UK projects if I'm based in the US.

Can I ask how this can be reversed back to my correct location?

 

Thanks

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• Official comment

  

  Natalie

  • December 11, 2019 14:37

  Hello Lorena, 

  Thank you for your message. We are currently working on resolving those issues.

  ou will need to provide us with a proof of address in order for us to lock your location, Lorena. Do not provide the proof under this thread as I have raised a ticket with our customer support team in order for them to review the case and resolve it.

  Thank you for your patience. 

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