No puedo poner el metodo de pago tajeta visa
Completed
No puedo poner el metodo de pago donde quiero que me manden el dinero, me aparece al poner la numeracion de la tarjeta como que ha habido un fallo tecnico y que me ponga en contacto con vosotros...
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Official comment
Hola Jose,
He planteado una multa con nuestro equipo de soporte al cliente para que esto se resuelva. Responda amablemente a ellos en inglés.
Gracias.
Comment actions -
Receive a cordial greeting, the purpose of this email is to expose the following:
On 07/27/2023 I was offered a translation job, which I was informed that I had to deliver it in two days, that is, on 07/29/2023 and the provisions were met.
The next day I requested information about the work delivered and they informed me that they were going to make the payment.
On 07/30/2023 they informed me I had to enter a link to expedite the payment (htt://goldenpenpay.online) ,and I did so... but that operation could not be performed,the screen went white,Then I told them that the operation was not carried out and they told me to send them my information by mail to make the payment by another methodI waited for them to inform me when they were going to pay me for the work done.
On Monday 07/31/2023 the company Novacostia, which the company that sent to carry out the work through this page, informed me that it had to cancel a position which(I attach below )The truth is that I told them that I did not have the money, that I do not refuse to pay that obligation, in any case I had no problem that they deducted it from payment, but they insist that I have to cancel it and I do not have that money, on the other hand part I let him know that when the page hired me, I was not informed that I had to pay those taxes.Ellos alegan que no se me cancelara hasta tanto no pague dicha obligation.This morning, checking my email, I realized that you sent me an email with the regulations, in which they establish that there are 07 days to make the payment and I request that if I have to pay any tax that I have no problem doing so through you who are the contracting page and generate my receipt.I handed in my work on 07/29/2023 and according to the norm of the page, my payment would correspond to me on 08/05/2023.
I remain yours before any news.
Kind regards.
Dysnel J. Rivas R.
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