No Email received for account approval

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Web

• August 02, 2021 07:33

It's Been two weeks since we had submitted the application for account approval on PPH. I got a notification that the account will be approved after receiving an email from a registered email address but there is no email received till now. Kindly let me know what is the reason behind the delay. 

Regards

Web Excels

 

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• Official comment

  

  Community

  • August 02, 2021 14:34

  Hi Web,

  Sorry you are having an issue with your account, we have now raised a ticket for you on our customer service system for this issue, a member of the team will get back to you within 48 hours Monday to Friday and hopefully resolve the issue for you asap.
  
  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com using the same email you use for your PPH account, this is the quickest way to resolve urgent issues and queries.

  Best wishes,

  Community Team

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  muhammad

  • August 02, 2021 10:08

  please solve my probleam what is probleam in my account please share also 3 time i will submit request but no response

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  Web

  • August 02, 2021 11:37

  yes, this is an issue. But my issue is not resolved for two weeks.

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