My payment wont go through

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Jo

• August 02, 2021 22:36

Hi - I am trying to open a support ticket but can't figure out how to do it. My payment will not go through - I have tried three times. I have never had an issue before. My payment method and information has not changed, Can someone in customer service please contact me? thank you

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• Official comment

  

  Community

  • August 03, 2021 08:31

  Hi Jo,

  I can confirm that your support ticket is on our system and so a member of the Customer Support Team will respond to you as soon as they can to help you resolve your issue.
  
  Best wishes,

  Community Team

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  ted

  • February 07, 2026 03:18

  I have my chi is listed and saved all the information is perfect. I check with my bank there is no problem at all with the bank they insist that it is PPH should problem their application is not performing as it should. I have multiple employees that I want to hire but the payment will not go through and it is stopping me from completing the building of my website. This is so irresponsible that no one has gotten back to me and I've been complaining about this problem for 2 days.

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