Refunds (first time user)

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Dave

• August 05, 2021 12:14

I hired someone for the first time and the job wasnt done. I raised a refund but havent heard anything, how can I contact PPH

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• Official comment

  

  Community

  • August 06, 2021 09:10

  Hi Dave, 

  Thanks for getting in touch and I'm sorry to hear about your experience. 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they can. Please be aware that the customer support team do not operate on weekends and so if you have not had a response by today, it'll be by the beginning of next week. 
  
  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. This is the quickest way to resolve urgent issues and queries.

  Best wishes, Community Team

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