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Mia

• August 06, 2021 17:04

I have a promo code which is valid of 20% fee and when I apply it it won’t work off my deposit that I’m trying to pay thanks

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• Official comment

  

  Community

  • August 09, 2021 11:20

  Hi Mia, thanks for your message but we're sorry to hear you're having some trouble with applying your discount. 

  I can see that your ticket is on our customer service system, so someone will be getting back to you shortly. We try to respond within 48hours Monday to Friday. Please do let us know if no one has got back to you within this time.
  
  Best wishes, The Community Team

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  Mia

  • August 06, 2021 17:48

  Hi, could you be so kind to help me urgently please? I have an urgent project and my freelancer is waiting for my payment. Thank you.

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  Mia

  • August 12, 2021 18:18

  Dear Community Team,

   

   it is already 6 days since I requested for a help and I still did not get my 20% back whcih I already paid to my frelancer.  It is very unreliable service from your Customer Support agent in PPH . Please solve the issue I am the unsatisfied buyer.

  Thank you.

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