Deposit in escrow does not match buyers deposit

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Amy

• August 06, 2021 19:45

Hi, I have confirmation that my buyer deposited £200 in my escrow account but now I’ve sent them the final invoice it’s only saying they paid £25?! I’m short of a lot of money. How can I fix this please?

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• Official comment

  

  Community

  • August 09, 2021 11:21

  Hi Amy, thanks for reaching out.

  I can see that your ticket is on our customer service system, so someone will be getting back to you shortly. We try to respond within 48hours Monday to Friday. Please do let us know if no one has got back to you within this time.
  
  Best wishes, The Community Team

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