Where is the invoice covering Buyers Fees?

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Paul

• August 09, 2021 10:42

I have been charged a buyers fee of 10% plus VAT. Please can you provide a VAT invoice for this so that I can account for it and claim back the VAT. I can't find where this invoice has ben provided. Certainly not emailed to me and no sign of an invoice within my account settings or dashboard. Thank you. 

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• Official comment

  

  Community

  • August 09, 2021 15:38

  Hi Paul, thanks for your message and sorry to hear you're having some trouble with this. 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you within 48 hours Monday to Friday and hopefully resolve the issue for you asap.
  
  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. This is the fastest way to resolve urgent issues and queries.

  Best wishes, 

  The Community Team 

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