NOT ABLE TO PAY FREELANCER OR DEPOSIT MONEY INTO ESCROW ACCOUNT

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Samuel

• August 21, 2021 08:36

I HAVE TRIED MULTIPLE TIMES TO PAY A FREELANCER WHO HAS JUST DONE WORK FOR ME AND TRIED TO ADD MONEY TO MY ESCROW ACCOUNT, NEITHER OF WHICH WILL WORK. I HAVE HAD THIS HAPPEN MULTIPLE TIMES AND IT IS ALREADY GETTING QUITE TIRESOME. I'M JUST GOING TO TAKE MY BUSINESS ELSEWHERE IF THIS CONTINUES TO BE AN ISSUE.

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• Official comment

  

  Community

  • August 23, 2021 11:39

  Hi Samuel, I'm so sorry to hear you're having this problem!

  I've raised an urgent ticket for you with our Customer Support team who will look into this as soon as they are available. I've also raised this with our product team to take a closer look. 

  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. This is the fastest way to resolve urgent issues and queries.

  Best wishes,

  The Community Team 

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