Flagging Postings and Buyers

Hi,

I am new to this platform and some of the "buttons" and "clicks" are not in the obvious places--at least obvious to me. Finding/researching the answer is taking longer time than I want to spend, especially, when I am dealing with prospective client/buyer.

Long story short, there was a buyer who wanted to communicate off channel, which I thought was okay or normal. After some other issues, the buyer does not want to use PPH to pay for work. On another freelancing platform, it was easy to flag a posting and/or a buyer, even in the case of a buyer suggesting to pay off-platform.

What are the steps to flag a buyer?

Official comment

Community

August 26, 2021 09:34

Hi Tarek, thanks for getting in touch and sorry to hear you're having some trouble!

To report a buyer, we recommend getting in touch with the Customer Support team directly. You can email them at support@peopleperhour.com with your details and they will further investigate the claim.

I've also passed your feedback about navigating the site onto the relevant team to take a closer look - we really appreciate your sharing this with us.

In the meantime and to avoid any further delays, I've raised a support ticket for you. A member of the team will be in touch as soon as they are available to talk you through the next steps.

Best wishes,

The Community Team

Flagging Postings and Buyers

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