refund

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Kamal

• September 06, 2021 17:06

After full payment, the service provider declined and asked to request full payment, about 2,5 months ago.

A refund was claimed but even after 2 months the money is not still reflected on my account.

Would you pl suggest to customer service contact email?

Many thanks

 

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• Official comment

  

  Community

  • September 07, 2021 08:40

  Hi Kamal, we're so sorry to hear what's happened. 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you within 48 hours Monday to Friday and hopefully resolve the issue for you asap.
  
  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. 

  Best wishes,

  Community Team

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