i can't select Withdraw money it's grey

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Sidahmed

• September 06, 2021 21:36

Hello,

When i click on actions below, it shows Withdraw money in Grey color and i cant select it !

Please can you explain?

Tank you

0

• Official comment

  

  Community

  • September 07, 2021 09:05

  Hi Sidahmed, 

  It looks like you're having this issue because you're still within the 2 week clearing period. You're not able to withdraw funds until this time has passed. You can read more about our new payments process here. 

  To break it down, the latest any freelancer will have access to their funds is 18 days - 14 days clearing (including weekends) and 48hr withdrawal (working week days).

  If you find that you are waiting more than 18 days for funds, please get in touch by emailing support@peopleperhour.com and a member of the team will investigate further. 

   

  Hope this helps and best wishes, 

  The Community Team 

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