Verify Identity

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Julio

• September 24, 2021 16:46

I can't verify my identity because I rent a room and so the bills or bank statements don't display my name AND address listed on my PPH account. What can I do? 

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• Official comment

  

  Community

  • September 28, 2021 10:49

  Hi Julio, thanks for reaching out and sorry to hear you're having some trouble verifying your account. 

  If you haven't already please check out our handy freelancer guide on verifying your identity by tapping on the link below:

   

  >> https://bit.ly/2ZxG9k5 

   

  This guide talks you through the process and what documents you need. If you have any questions or don't have the requested verification documents, please contact support@peopleperhour.com and a member of the team will be happy to help.

   

  Best wishes,

  The Community Team

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