I failed to access my payment settings.

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Tarek

• September 28, 2021 13:51
• Edited

Hi,

I didn't enter my mother's birthplace as security question. and i failed to access my payment settings as i don't know the answer.

Please advise how to access the payment settings?

 

Thanks

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• Official comment

  

  Community

  • September 29, 2021 08:30

  Hi Tarek, 

  I'm afraid there isn't a way to get a reminder for your security question manually and you'll need to get in touch with the customer support team in order to get this changed - sorry about that! 

  In this case, I've raised a ticket for you and a member of the customer support team will help with your query as soon as they are available. To make sure we answer any other questions that you may have as quickly as possible in the future, please email support@peopleperhour.com with your details. 

  Best wishes,

  The Community Team

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