Client not respond anymore

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Lisa

• October 11, 2021 09:38

Hello support team, I am working for a new client on a cover art, he request an initial piece to show as preview to the editor and mentioned that he will gave me more informations about final size and needs for the final cover, but after delivered he is not messaging me anymore ( are 7 days from last message) even after asking him to know at least when he will be able to gave me the new infos to proceed.How I should act?

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• Official comment

  

  Community

  • October 12, 2021 09:56

  Hi there Lisa, 

  For queries like this you're best contacting the support team at support@peopleperhour.com.

  I can see that your ticket is on our customer service system, so someone will be getting back to you as soon as they are available.

  
  Best wishes,

  The Community Team

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