When is a client considered to have become unresponsive

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Vicky

• October 20, 2021 13:45

I've completed work for a client but his profile has since changed, profile photo removed and he hasn't replied to any of my messages. There is a 50% deposit in escrow but obviously I have completed all the work and the file is now freely available to him for download. What do I do?

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  Community

  • October 25, 2021 12:58

  Hi Vicky, thanks for your question and sorry for the delay! 

  We can see that you've been in touch with customer support and they have been able to resolve your query. 

  Best wishes, 

  The Community Team 

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