Can any fellow PPH'ers help? PPH isn't responding and I can't post a new Offer

I'm trying to add a new Offer and also update my old Offers with a new video.

PPH is throwing out an 'Error' message and not allowing me to do either (see screenie attached).

I messaged PPH 22 days ago. 18 Days ago they said they were looking into it. I sent a follow up message 8 days ago but I've heard nothing :(

I really need to get this done now as I've rebranded and I'm looking to launch a new service.

Can any devs out there advise? Maybe I can take your input back to PPH?

Thanks in advance.

Official comment

Community

Hi Shelley, we chased your query with the team and someone has since been in touch with you via email to talk you through the next steps.

Apologies for any inconvenience caused by this issue and hope this can be resolved soon.

Best wishes,

The Community Team

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