Location in my profile

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Colin

• December 04, 2021 17:45

Why have you got me down as being from Bay Minette, Alabama, US?

I'm from the UK, surely that's easy to tell?

Can you change this asap - I'm missing out on further work from my UK clients.

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• Official comment

  

  Community

  • December 06, 2021 14:45
  • Edited

  Hi Colin, thanks for your question, I can see you've been in touch with the support team and they have responded with some more information. 

  The location of your PeoplePerHour account always matches the login IP address. The only way your location can change is if you log in through a VPN or from another location.

  The support team has asked for more information, so please continue to correspond with them to get this resolved.

  Hope this helps and best wishes,

  The Community Team 

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