I withdrew the amount but it's in "process pending by PPH" state for over a week.

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Reyansh

• December 30, 2021 03:27

Hi,

My payment withdrawal method is set to Payoneer. I had around $800 in my account and I withdrew that amount. But the status is in "process pending by PPH" state for over a week.

Please help me!

 

Thank you!

0

• Official comment

  

  Community

  • December 31, 2021 09:47

  Hi there, thanks for your message and apologies for the delay. 

  Our payments team is taking a short break over the festive period and will be back online on the 4th of January, because of this any payments during this time will not be processed.

  Please check out the doc below for more info:

  https://bit.ly/31aoMqU

  Please also be aware that during the festive period, responses may take longer than usual and there may be delays.

  Thanks for your patience and have a lovely New Year.

  Best wishes,

  The Community Team

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• 

  Adam

  • December 30, 2021 23:06

  Payment team are not working till the 4th of January -

  1

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