Withdrawel Delay over Christmas

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Charlotte

• January 05, 2022 12:49

I requested a withdrawal a few days ago. Just wondering the likelihood of receiving that today as it should be!

I can't believe this isn't an automated system to be honest, I'm growling increasingly frustrated. I didn't realise when I took the job on here I would be 20+ day waiting for payment. Worse than Paypal!

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• Official comment

  

  Community

  • January 05, 2022 16:51

  Hi Charlotte, 

  Thanks for sharing your thoughts with us. We're sorry to hear of the impact that the delay has had on you. Our payments team took a short break over the festive period and were unavailable from 24th December to 3rd January. You can read more about our festive hours below:

  >> https://bit.ly/31aoMqU.

  They were back online yesterday and will be processing payments as normal. Hopefully, your funds will reach your account soon. 

  Best wishes, 

  The Community Team

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