i want to delete payoneer account and a new payoneer account?

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Fahad

• February 22, 2022 08:48

i have deleted my payment method and added a new Payoneer account but I received this error

(Your account for the selected currency has already been associated with a Payoneer account. It needs to be disassociated, in order for you to use a new one.)

 

can you please help me to resolve this issue I have already opened a ticket but it doesn't work

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• Official comment

  

  Community

  • February 22, 2022 09:56

  Hi Fahad, thanks for getting in touch. 

  Sorry to hear you're still having trouble. We can see your ticket in the system and that you've been in touch a few times on the same query. Due to how our ticket system works, this has unfortunately delayed our response to you - sorry about that.  This is because tickets are sorted based on the date of a customer's last reply which has pushed your query to the back of the queue.

  We have chased this with a member of the team, so you should get a response either later today or tomorrow. Thanks again for your patience and hopefully this will be resolved soon.

  Best wishes,

  The Community Team

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