Security Question

Follow

Ying Ying

• February 28, 2022 15:32

Hi,

A previous employee set the security question and we know need to reset it in order to access the invoices. I have tried to contact PPH so many times... this has been ongoing for a month now! 

0

• Official comment

  

  Community

  • March 01, 2022 09:23

  Hi Lisa, thanks for getting in touch, and sorry to hear you're having trouble with resetting your security question.

  We can see you've contacted the support team and in order to process this request, proof of ID will be required. We've chased this with a senior member of the support team so your query will get looked at as soon as possible. 

  Hope this helps and you get this sorted soon, 

  Best wishes, 

  The Community Team

  Comment actions Permalink

Please sign in to leave a comment.