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Danny

• March 07, 2022 10:19

I've opened a ticket, its been open 3 days now, no acknowledgement or reply, can someone please advise me on how to escalate or how to speak to a human please?

This is regarding account registration.

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• Official comment

  

  Community

  • March 07, 2022 10:56

  Hi Danny, thanks for getting in touch, and sorry to hear you've not heard from the support team. 

  Due to high demand for support combined with no weekend cover, they are unfortunately dealing with delays - apologies for any inconvenience caused. Typically the team should respond in 2 working days. 

  Please be assured that if you raised a support ticket or emailed support@peopleperhour.com, a member of the team will respond to you as soon as they can and help resolve your query.

  Best wishes

  The Community Team 

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  Danny

  • March 07, 2022 16:54

  I understand you might be busy, but getting responses to tickets is taking a very long time, i got a response here much quicker. My ticket now has a reply but again, since I've responded no one replies. 

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  Danny

  • March 08, 2022 10:36

  Again, no update. No reason for the profile rejection, all data and more submitted, no reply on ticket. What is going on?

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  Danny

  • March 08, 2022 14:08

  This is crazy, the community is full of posts like mine, PPH what is going on?

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  craig

  • May 11, 2023 19:30
  • Edited

  My tickets been open 5 days. No responce.

  If i dont hear within anothe couple of days, i will do a charge back. bet they respond then.

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