bad service

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2 comments

  • Official comment
    Community

    Hi Amer, thanks for getting in touch and we're sorry to hear you were affected by the delay in your payment being processed. We appreciate that this would have been frustrating to experience, and for that, we apologise. 

    There is an error in the system which is being investigated by the relevant team, we currently do not have any more information. We apologise for any inconvenience caused. 

    Thanks again for your understanding and patience while we work through things.

    Best wishes, 

    The Community Team

     

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  • Amer

    No, that is very poor service, due to the delay caused by your platform, I still did not get the money to my local bank account. Because of this delay that occurred after 48 hours. It's been more than 5 days and I'm still waiting, if your site does a good and fast job, but I assumed no

    Please do not misunderstand me from what I wrote, the amount has already been withdrawn from your system. But due to a delay by you, I will now explain again to the other party to speed up the process again, and then explain to the local bank again to speed up the process.

    Do you know why you are late for a day? What makes us face problems, specifically in this case?

    This is why other platforms are great unlike you, and they are improving every month and every day.

    As for your platform, it was excellent, but after 14 days of waiting the money has hit rock bottom, at least for us. As for you, this feature will certainly benefit you more to bring in money.

    I will give you an example, for example, the Obwork platform, they have one system, five days for the money to reach the account? Including working days and holidays, isn't that great, look at the platform is great and the feedback is great.

    If you think that you are successful, it is not for you that we are credited with your survival. Because we are the successful and we work every minute and every second, we work hard to bring customers to you, and we do a great job.

    And you simply come to hold the money for 14 days to a week and then there are 48 hours and more if the total becomes 10 days, after that five days and more for the money to reach our local account.

    What is this, complexity, delay and lack of development?

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