Withdrawal Delay

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Luan

• April 01, 2022 09:44

 It has been 5 days since I made my withdrawal request and still nothing. This is extremelly unprofessional.How can I keep on using a platform that is giving me this level of insecurity? Working and not being able to know when you will actually get paid? I've seen a lot of people here facing the same issue and I'm seriously worried. Please help. 

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• Official comment

  

  Community

  • April 01, 2022 13:44

  Hi both, thanks for getting in touch and sorry to hear you've been waiting a while for your payments to be processed. We're currently looking into this and have escalated your current ticket on our system to the appropriate team to investigate further. 

  Once there is an update about your withdrawal, you will be informed by a member of our support team. 

  Best wishes and thanks for your patience, 

  The Community Team

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  ajay

  • April 02, 2022 04:08

  same here can you please check my withdrwal also delayed

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  Sheila Mae

  • April 07, 2022 11:21

   Same here 3 days delay. I am expecting to receive yesterday but haven't heard anything from them

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  Sandeep

  • April 29, 2022 07:46

  They take 14 days to show the amount available for withdrawal and then may take another week to appear in your bank account. I have requested the withdrawal on 24th Apr Sunday but still waiting for the payment on Friday 29th Apr.
  
  I just received the response from their customer service after 24 hours of submitting the ticket that there has been a technical glitch that has caused the delay and they are unable to confirm when will my payment be processed. They just don't understand how important it is to get their own money when they are relying on their freelance income.

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  Andrew

  • April 29, 2022 08:39

  The mismanagement of our payments is inexcusable, made worse by the fact no information on why the payments are delayed is being provided. It is bad enough to wait 2 weeks for each payment, then an additional 48 hours, and now there is an unexplained delay?

  Is PPH in financial trouble? Are they stealing our payments? We have a right to ask under the circumstances.

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  Sheila Mae

  • April 29, 2022 08:47

  I think they are having problems with withdrawals at the end of the month. I had a withdrawal transaction 1st week of this month and I received it just after 24hrs. but now same issue again it's already 4days yet I haven't received my withdrawal.

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  Andrew

  • April 29, 2022 08:50

  I think they are using our money to bail themselves out of financial trouble. We should all spread this  warning to media as much as possible.

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