I'm unable to withdraw all my money

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James

• April 04, 2022 21:52

I have £106.40 in my account yet I'm told that I can only withdraw £19.95. I've seen complaints about this issue from a long time ago but it has clearly not been properly solved. Why is this? I could do with having my own money.

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• Official comment

  

  Community

  • April 06, 2022 10:21

  Hi James

  Thanks for getting in touch and sorry to hear you're having issues with payments withdrawal. We're currently looking into this and have escalated your current ticket on our system to the appropriate team to investigate further. 

  Once there is an update about your withdrawal, you will be informed by a member of our support team. 

  Best wishes and thanks for your patience, 

  The Community Team

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