Error during payment

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Jim

• April 06, 2022 21:21

I am trying to pay a deposit, but PPH advises on an issue and asks me to try again.

I have been attempting my Paypal and my Debit card, but it times out.

Could you get back to me as soon as you are able so I may start on my project, please.

Kind regards

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• Official comment

  

  Community

  • April 07, 2022 14:10

  Hi Jim

  Sorry to hear you're having this issue. I can see you have an open ticket with our customer service team and they have provided some advice there about clearing your Cache.

  Please continue to communicate with them to get this resolved.

  Best wishes

  The Community Team

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  Jim

  • April 06, 2022 21:23

  It says:
  We are sorry but there was an error during the transaction. Please try again and if the problem persists try an alternative payment method or contact our customer support team.

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  Jim

  • April 06, 2022 21:26

  I've tried different web browsers also

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