Haven't received the money

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Olha

• May 03, 2022 16:59

I haven't received money that I've withdraw. How long do I need to wait?

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• Official comment

  

  Community

  • May 04, 2022 07:57

  Hi Olha, thanks for getting in touch. We're so sorry but there was a delay in processing payments due to a technical issue with our system. This has been found and payments are now being processed as normal. 

  Typically you would go through a clearing period (approximately 14 days) and then make a withdrawal request, which can take up to 2 working days to process. Please email support@peopleperhour.com if you have found that your payment has not been processed by the end of this week (Friday 6th).

  Best wishes and thanks for your patience,

  The Community Team

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