VAT discrepancy between seller's invoice and buyer's statement

I am completing my self-assessment Income Tax return. ( I am not VAT registered so have no VAT return to do.) Whereas my outgoing invoices are correct and show no VAT charged, I've noticed that the statement sowing the buyer having paid my invoice accounts for VAT in full. This is not correct - if I haven't charged the buyer VAT then there is none for them to pay. The only place where PPH can autonomously charge the buyer (or account for) VAT is on your own fees, as you do on sellers' fees.
A buyer's VAT status is irrelevant to the seller's invoice - if I don't charge them VAT, you can't then account for it on the statement just because they are VAT registered.
Can you please explain why you are doing this?
Thank you.

Official comment

Community

June 30, 2022 10:09

Hi there Sharon, we're really sorry to hear you're having trouble.

The quickest and most effective way to reach someone is to submit a ticket to our Customer Support Team through this link >> http://support.peopleperhour.com/hc/en-us/requests/new.

A member of the team will be happy to help and will respond to your query within 7 working days.

Best wishes,

PeoplePerHour

VAT discrepancy between seller's invoice and buyer's statement

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