I forgot my security question answer

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Navid Mehedi Al

• August 04, 2022 16:31

Hi, Hope you are doing well. I have faced an issue with the security question. It was set up before so I forgot the answer. Now I am not able to set up my billing info. Please help me resolve it

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• Official comment

  

  Community

  • August 08, 2022 09:22

  Hi Navid, thanks for your patience while we work through things, and sorry to hear you're having some trouble. 

  You will need to contact the customer support team to get this resolved.

  If you have raised a ticket, then a member of the team will be in touch as soon as they are available to help. Typically this is within 7 working days, but due to high demand, this period could be longer. 

  If you haven't raised a ticket, please do so through this link >> http://support.peopleperhour.com/hc/en-us/requests/new.

  Best wishes, 

  The Community Team

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