20% to 7.5%

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Daran

I'm getting ready to prepare a client invoice and note your fees are

  • First £250 earned with a Buyer (excl. VAT)20%
  • £250 - £5,000 earned with a Buyer7.5%

The invoice is likely to be around £320. Will all of this be levied at the 20% + VAT rate or just the first £250? Basically do you change the rate automatically within parts of an invoice?

 

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  • Official comment
    Community

    Hi there, thanks for your patience while we work through things, and sorry to hear you're having some trouble. 

    You will need to contact customer support to get more information, however, more details can be found in our T&Cs about freelancer fees. 

    If you have raised a ticket, then a member of the team will be in touch as soon as they are available to help. Typically this is within 7 working days, but due to high demand, this period could be longer. 

    If you haven't raised a ticket, please do so through this link >> http://support.peopleperhour.com/hc/en-us/requests/new.

    Best wishes, 

    The Community Team

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