Billing Payment



  • Official comment

    Hi there, sorry to hear you're having trouble. The quickest and most effective way to reach someone is to submit a ticket to our Customer Support Team through this link >>

    A member of the team will be happy to help and will respond to your query within 7 working days.

    Best wishes,


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  • Nancy

    PPH why don't you just answer the man?  He has asked a simple, generic question.  I believe the answer to which is 7 days, or one week.  Perhaps you could just confirm that without the need to raise a ticket.  You are contributing to your own backlog of work by doing this, and in turn making loyal freelancers go elsewhere. 

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